The MPI Group: Products

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"What gets measured gets done."

Management and Marketing Analysis

Overview

Benchmarks

MPI Knowledge Leadership

Knowing What You Don’t Know
For many service firms, the first hint that something is wrong with a product, a process or an entire line of business is a catastrophic drop in sales. MPI works with firms to identify problems before they occur—by measuring the effectiveness of management and evaluating the evolving needs of customers before it’s too late.

Identifying Key Profit Factors
MPI helps leaders to understand what their Key Profit Factors (KPFs) are—those value drivers that make the difference between success and failure for a given firm. MPI drives results by:

Evaluating management, employee and supplier performance vs. key industry metrics
Surveying customers regarding:
- Industry trends
- Gaps between perceived and delivered value
- Unsatisfied customer needs
Facilitating the creation and implementation of KPF Improvement Plans

Your Research and Customer Value Partner
After identifying top performers in a given industry, MPI then analyzes their strategies, tactics and investments to establish Pathways to Profitability—a set of best practices and investments that work best for firms in a given industry.

Your Benchmark and Research Partner
MPI’s products and services are designed for clients in five broad categories:

Corporations
- Strategic Planning Facilitation
- Market and Customer Value Studies
- Management Performance Analysis
- Keynote Presentations
Industry Associations

Market Trends/Forecasts
Benchmark Performance Studies
Interactive Statistical Toolkit Development
Workshops and Seminars

Professional Services and IT Firms

Knowledge Leadership Consulting
Research Studies
White Papers and Industry Reports
Webcast Development

Publishers

Industry metric surveys
Best-practice studies
Custom Publications
Conference and Roundtable development

Regional Economic Planning Organizations

Strategic Planning
State-of-the-region Assessments
Industry Opportunity Analysis
MSA Strength and Challenge Overviews

Related Services
Services Overview